FPT.AI is our proprietary enterprise AI product suite — conversation, vision, document, and engagement — in production at 200+ banks, telcos, and insurers across 20+ countries. It is what makes our insurance transformation work more than a services engagement.
Each product ships standalone or as part of an integrated insurance journey.
Multilingual conversational AI trusted by banks, telcos, and insurers to handle millions of end-customer interactions per month — with a policy-grade guardrail layer and full audit trail.
Policy renewals, first-notice-of-loss intake, premium reminders, agent assist. Handles the 70% of calls where human empathy is not the differentiator.
A production-hardened vision stack for damage assessment, document verification, and identity — trained on insurance-native datasets, not generic web images.
Motor damage estimation from smartphone photos, property inspection triage, KYC/AML identity verification, drone/satellite imagery for cat exposure.
IDP that reads the messy documents insurance actually receives — handwritten claim forms, medical bills, ACORD forms, bordereaux, cat model outputs — and returns structured, auditable data.
Submission intake, medical record review, claims documentation, broker slip parsing, regulatory filing extraction.
The layer that turns individual AI capabilities into a coherent customer journey — routing, personalization, and next-best-action across voice, chat, email, WhatsApp, and mobile.
Cross-sell/upsell to existing policyholders, retention on lapse risk, embedded distribution partner journeys, agent nudges in the moment of quoting.
Most insurance-tech vendors resell someone else's foundation model. We ship our own.
FPT.AI is 12+ years of in-house R&D — our own speech engines, vision models, and IDP stack. Not a reseller badge on top of a hyperscaler API.
Vietnamese banks and Japanese carriers push millions of documents and calls through this stack every month. That data has taught the models what insurance really looks like.
Public cloud, sovereign cloud, or on-prem GPU. EU data residency for BaFin/EIOPA, US regions for NAIC. The same code, wherever your regulator requires.
You do not have to stitch together four SaaS contracts, four SLAs, and four roadmaps. FPT.AI is a single product suite, backed by the same delivery org that builds it.
We run a 4-week proof-of-value on a redacted slice of your submissions, claims, or medical records — with a documented accuracy and cycle-time baseline before you sign a production contract.